Integration Of Billings Statement With People Process Management

By Terry Mac


Laboratory billing within the medical processing market is one of the most intricate areas. The reason is that every year, laboratory billing gets a lot more complex as a consequence of ongoing changes within the field which includes payer practices, predicted challenges connected with Accountable Care Organizations (ACO) along with increasing compliance demands. Along with the continuous aging population and enhanced diagnostic testing, laboratory billing faces improving billing volumes as well and thus, the load of billing information from time to time. The way labs cope with this usually is simply by getting billing representatives but in the end increases expenses along with the transforming landscape from the past solutions. Furthermore, while not all representatives could be good, there will still be inaccuracies seen within the billing practices resulting in less improvement on billing and receivable performance and highly influencing the so-called people process.

Appropriate automation is the key in enhancing this not just through Laboratory Information Management Systems (LIMS) solely but also with the help of adaptive case management solutions integrated with LIMS and billing systems to finally minimize fees, enhance medical billing accuracy with the retained automation, enhance cash collections and ensure compliance all throughout. Because of adaptive case management, this automates and maximizes the people process that is related to unpredictable, repeatable back-office work handled in medical billing.

Another great solution is through integration with SharePoint. While SharePoint helps in business management and provides customers and partners the flexible and scalable framework in assembling production case management solutions, this can also happen in developing the operations in medical laboratories. The incorporated capture and storage feature in particular enables to leverage the SharePoint foundation at no extra charge while still giving documents their practical capabilities. Because of this, this offers cost-effective and lean framework for the best return of investment yet the lowest TCO for any workflow or business process management solution.

An example of a workflow that integrates with SharePoint for people process solutions as well as LIMS is e5 Workflow. According to studies, this is among those that have been applied by the Regional Medical Laboratory, a pathology laboratory in the Oklahoma City United States. It's been said that with SharePoint medical billing solutions and adaptive case management, productivity improvement has increased by 50% along with SLA consent improvement of 66%.

With e5, each laboratory can be able to scan the requisition where each contains a barcode for increased security purposes together with its contents prioritizing the requisition of its ideal representatives' work queue. The staff accesses the digital requisition for viewing and keying in billing information into the laboratory's billing system. Ultimately, requisitions will be stored in an electronic document storage system for protected access.




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