How To Get More Repeat Customers

By Daniel Burden


Use your Internet marketing campaign to stay in touch with people and sell them more products. This article is filled with useful tips you should try if you need more repeat customers.

Businesses often make the mistake of using social media sites to advertise directly. This is a bad idea because customers resent being "spammed" with a lot of ads, and you'll get a poor reputation if you engage in this behavior. Instead, use your social media sites to interact with your customers. Post facts of interest, questions they can answer and responses to their comments, concerns and questions. Doing this will help increase your reputation as a business that cares about customers and as an expert in your field.

Look into ways to stay in touch with your potential customers. Email lists, message boards and social networks are popular Internet marketing tools used by most online businesses. Place links on your site that enable visitors to subscribe to your email list or to connect with you on different social networks, and encourage people to get in touch with you to have access to special offers and discounts. Post regular updates on different social networks and send out a monthly newsletter, for instance. You should include content that is interesting and useful along with your discounts, and encourage people to interact with you on social networks and via emails.

Do some SEO on your site. This sounds like it takes a lot of work, especially if you are not used to search engine optimization. However, the truth is that you can do some minor changes to your page and enjoy the benefits for years to come. Make sure your site has keyword rich content. Make sure your graphics contain keywords. Add the right tags to your site. And that's it! Even these few changes will be enough for the search engine "crawlers" to realize you're there and rank you accordingly.

You should consider creating a membership or subscription service on your business website. Charge for these services. Make sure the membership is really worth it for your customer and is actually premium content. Typically you will not want to charge membership fees just for a basic account on a website. This will just distance potential customers from you and they will go elsewhere. Remember, you want to sell yourself to them. Charging them for a basic service will leave them unimpressed.

Make your site interactive by adding in social media tools and links to your page. You want people to promote items from your site, and the best way to do that is to give every product on your site the ability to be marketed through social media pages. A simple share option can go a long way. When people are sharing the products they purchased on your site with friends and family they get more people that could be interested in the products that you have for your site. This is what is great about Internet marketing, once you establish yourself well enough, people can do the marketing for you.

Offer excellent customer support. A lot of business owners think that customer service on the Internet is merely email. You may decide to only offer customer support through email, but if you do, you had better ensure that there is always someone answering emails. Try to give customers a number of ways to reach you so that they feel comfortable about giving you their money.

Make certain your website is secure to safeguard your customers' personal information. Describe your payment processed thoroughly and make it clear that it is safe to pay through the venues you have selected. Be sure to use established services such as PayPal that are known and trusted by many people. Post the logo of your payment solution so that people will know their options right away.

Twitter has only been popular for a few years, but it has become a global phenomenon. You would not be wise to ignore the impact that Twitter can have on your business. We live in a world where everyone is overly concerned about what others are doing. Signing up for Twitter will give customers a little peek inside your business. Offer discounts to your followers so they will feel like you appreciate them.

The best way to promote your business is by taking advantage of all of the Internet marketing methods available. Research different channels, try them out and stick with the ones that show you the results you want. The information given to you in the above article should help you decide what steps you want to take in order to market yourself.




About the Author:



ليست هناك تعليقات: