The software company Ranadive : Managing amounts of data for giant companies worldwide

PALO ALTO - Long before he bought the Kings, Vivek Ranadive quietly touches the lives of almost everyone in Sacramento. And throughout the world.
If you have ever flown in an airplane , playing in a casino , driving on a highway in California, sent a package or buy in a department store , chances are you have been in contact with the company Ranadive , Tibco Software Inc . Without even knowing it.
The company's $ 1 billion per year provides the invisible nervous system to 4,000 companies and government agencies to stay afloat. Store specializes in art "big data " and massage billion bits of electronic information. Delta Air Lines TIBCO products used to manage the flow of passengers, crew, baggage and meals. Tibco FedEx allows customers to track their shipments online. Union Pacific Railroad uses Tibco for their trains on time.
" This is really the backbone of the transfer of information to many people," Ranadive , founder of the company, said president and CEO , in a recent interview at the headquarters in Palo Alto Tibco .
Tibco dexterity begins to rub off on the Kings. To a degree rarely seen among the owners of sport, Ranadive workday is more than the generator of wealth that allowed him to lead a group that bought the team . It is also a source of technological innovation for the organization of the Kings. A good example is the new team smartphone application built with Tibco technology . It is based largely on data from large market entries each team jersey, and tries to take fan interaction to a new level .
The system " will give us the ability to understand who our fans and treat them in a way they deserve to be treated ," Ranadive said.
In this sense, the Kings are just the latest organization Tibco traveled the world , joining a list that includes Procter & Gamble , Royal Caribbean, Smart & Final and JPMorgan Chase. Ranadive said Tibco has become practically indispensable in industries such as banking and transportation and Black Friday fall flat without his company. The Department of Homeland Security is a customer, and Ranadive insists that Tibco could avoid blunders that hit the site deployment Affordable Care Act , " for a few million dollars. "
This may sound boastful , but as Tibco software is "absolutely essential " for legions of companies that rely on good data stream , said Michael Franklin, professor of computer science at UC Berkeley, who specializes in this area. "Companies are completely dependent on this technology ," he said .
Certainly , there are other companies , the most famous in the data business . Oracle Corp. is almost four times higher. But Tibco is the vanguard of a major technological force called " real time analysis " , in which the software sifts through data instantly spot trends , anticipate customer needs and potential problems.
"It's kind of a big deal right now ," said Rob Enderle of the technology consulting firm Enderle Group in San Jose. " If you drive , there is not much good for the navigation system to tell you to take a walk two days later. Analysis in real time is a bit like the navigation system that tells you to turn right now. "
Reliance Communications, a telephone company Ranadive native India , is an example of how the anticipated changes Tibco software . Reliance lost 3 million customers per month due to service problems. Tibco Software realized that customers were likely to leave if they had broken six calls a day. Now, after the fifth decline , customers are offered free immediately courier to stay with Reliance. Customer retention has improved.
"As long as I'm moving all this information, why not start him? " Ranadive said , who has written three books on the use of data. " Sifting through the data and make sense of this data and find patterns for you. "
Integration , anticipating
A string of casino - Tibco officials say they can not reveal the name - use the software to keep players from being discouraged .
According to data from loyalty cards , the casino knows that a client from the moment their losses amounted to , say, $ 500. Just before you reach your limit kicks in the software and the casino staff Alerts. An employee of the client taps on the shoulder and offered a table in the restaurant and tickets to a favorite show , for free. The goal: to feel better so we will resume later.
"Now we are happy before you even know you're not satisfied," Ranadive said.
The basic principle of Tibco products is comparable to the bus of the computer hardware that allows components to work together . The " Tib " in Tibco means " information bus " - the software that serves as a common platform through which different systems to communicate with each other.
Caltrans , for example, TIBCO 's products to help manage its system of advanced transportation management , a set of programs that use the devices remotely agency , ramp meters , and Amber Alert.
"It's a bit like glue our ATMs ," said Stan Slavin, a systems engineer at Caltrans transportation . " It's like a traffic director of communications. "
The same principle applies to Citizenship and Immigration Service of National Security , which should sort the information provided by various agencies when a stranger trying to enter the country or apply for a visa or green card.
" In real time, we can, with your fingerprints and everything else , we check through the millions and billions and billions of data they have," said Raj Verma , senior vice president of sales Tibco infrastructure in America North . " All of this processing and background checks are performed on our software. "
" A social network '
Tibco has been on a roll , revenues increased by 58 percent between 2008 and 2012. Ranadive shares in the company , traded on the Nasdaq market, worth $ 330 million.
Certainly , profit fell this year, and industry analyst Mike Gualtieri said front Tibco field increasingly populated . However, Tibco is " a highly respected company," Gualtieri of Forrester Research in Cambridge , Massachusetts said
The Kings appear as an extension of the company. Visitors to the lobby of the headquarters of Tibco are greeted by a video Ranadive be interviewed on CNBC - followed by a clip of his speech in Kings supporters at a rally last spring in downtown Sacramento. When Ranadive was a part owner of the Golden State Warriors , who brought experience Tibco marketing team operations , and he is determined to implement his vision of high technology and Sacramento.
Exhibit A is the app for smartphones. Designed by Ranadive 's son , Andrew , who works for Tibco , the application has great features such as a virtual bell. It is also a serious marketing tool . Although the product is still in development , the goal is to connect with fans individually on their phones, offering personal greetings when entering Sleep Train Arena, merchandise offers when they are near a shop equipment , and so on.
" I see this as a basketball team , I look like a social network," said the old man Ranadive , who often speaks of increasing the popularity of basketball in India. " It's not just 18,000 people in the arena, is a half a million people out of the sand and is millions of people beyond Sacramento ."
To avoid conflicts of interest , Ranadive said board shall sign Tibco business relationships between the company and the Kings. " He must have a good business sense for Tibco , " he said.
You said Tibco benefits of their relationship with the Kings. Sports teams review the new features built into the application Tibco .
" Can I have a showcase of the Kings ( technology) ," he said . " This is something that everyone is interested in. We will sell it to other sports teams. "

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