A Look At Cloud Service Providers

By Mona Moody


From the conventional phone services, communication service demands are growing in leaps and bounds. Cloud service providers have had to conduct awareness campaigns targeting firms saddled with older technology that inhibits customer interaction. In these times of social media, the bare survival of a given organization is highly dependent on the perceived quality of their customer experience.

Since cloud computing is a relatively new concept, many firms are yet to adopt it as they have not witnessed firsthand its ability to transform businesses. Indiscriminate resource sharing is the most important feature in these communication systems. Another attribute is the absence of humans to handle issues of network and access management.

A basic requirement for cloud services is the ability to access the resources from thick or thin clients irrespective of heterogeneity as far as client applications are concerned. The customer works under the impression of a single pool of data and services though they are located on different geographic locations. It is also likely that the system will automatically oversee the usage of resources based on the access rights reserved by a particular customer or client node.

Many terms have been coined to refer to abilities associated with a particular system. One model, known as the Software as a Service (SaaS) paradigm lets customers make use of programs stored on the servers by the provider. Platform as a Service(PaaS) model creates a multi developer environment that allows people to use programs developed by users like themselves.

Cloud services can also be described in terms of deployment models to depict the designated users. In the private cloud, only one organization reserves the rights to use computing resources located on or off the premises. It may also happen that a third party is involved in the facilitation of networking for accessing the said resources.

A community cloud is jointly accessed by members of organizations that have pulled together to establish such facilities for their joint benefit. The public category is free for all with credits for its maintenance going to business, academic and governmental organizations. A more recent addition is the hybrid cloud which merges the above two to serve consumer needs.

Clouds are founded on the mainframe and thin client approaches that gained grounds in the late fifties when digital computing was still in developmental stages. They have introduced higher reliability, better throughput and easier recovery in case of disasters that lead to extensive data loss at a node. The maintenance crew also has an easier time as compared to a scenario where applications to be serviced were located at every single computer in the system. Distributed networks have allowed firms to exploit distant opportunities such as low power charges in a particular state.

Cloud service providers are always grappling with insecurity issues affecting customer resources. A provider worth his salt will always be struggling to come up with encryption strategies that will dissuade hackers from launching attacks on the system. Attackers come in many guises, from the hackers to internal administrators with malicious intention. In spite of these concerns this sector is stipulated to attract more attention from the corporate world.




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